Human Focused Security Testing For Modern Companies

Social Engineering Testing

People are often the first point of contact for attackers, making them one of the most targeted parts of any security strategy. Social engineering uses psychological techniques rather than technical exploits, and it remains one of the most effective ways for attackers to gain access to systems, data, and facilities.

Our social engineering service evaluates how well your staff, processes, and controls can withstand real world manipulation attempts. This helps you strengthen awareness, reduce risk, and build a resilient security culture across your company.

By assessing human behaviour and process weaknesses, we help you identify vulnerabilities that technical controls alone cannot detect.

Good Things To Know

Helps prevent data breaches caused by human error
Tests real world attack paths used by criminals
Highlights gaps in training, processes, and procedures
Raises staff awareness and improves security culture
Supports compliance and strengthens overall resilience

Social Engineering Assessments FAQs

What is Social Engineering Testing?

Social engineering testing focuses on assessing how susceptible your staff and internal processes are to manipulation, deception, and persuasion techniques used by attackers.

It simulates realistic attempts such as phishing, vishing, credential harvesting, pretexting, and physical entry attempts to uncover behavioural and procedural weaknesses.

Why is Social Engineering Testing important?

Most successful cyber attacks begin with a social engineering component. Even strong technical security controls can be bypassed if an attacker persuades someone to reveal information, click a malicious link, or allow access to a system or building.

Social engineering testing identifies these risks before a real attacker can exploit them. It helps you protect sensitive data, avoid costly breaches, and ensure your staff are confident and well prepared.

Who benefits from Social Engineering Testing?

Any company that relies on people, processes, and communication (which is every company) can benefit from social engineering testing.

This includes financial institutions, healthcare providers, legal firms, retail companies, government contractors, and any business that handles sensitive information or provides user access to systems.

When should Social Engineering Testing be performed?

Social engineering testing is most effective when carried out regularly, such as quarterly or annually, or after significant changes to processes, staff structure, or internal policies.

It is also useful when onboarding new teams, introducing new technologies, or following security incidents or awareness training.

How is Social Engineering Testing conducted?

We use a structured mix of phishing emails, phone based engagement (vishing), SMS based attacks, impersonation attempts, and, where agreed, controlled on site assessments.

Automated techniques help simulate broad phishing campaigns, while manual techniques allow targeted and sophisticated testing for high risk roles.

All tests are carried out with strict rules of engagement to ensure safety, legality, and minimal disruption to your operations.

What types of Social Engineering can be tested?

We can test:
– Phishing, including bulk, targeted, and spear phishing
– Vishing, with scripted or adaptable call scenarios
– Smishing, targeting mobile devices
– Pretexting and impersonation attempts
– Physical entry attempts, if agreed as part of scope
– OSINT driven reconnaissance to simulate an attacker’s preparation

What support do I get during the Social Engineering Test?

You will have direct access to our consultants throughout the engagement.
We provide daily updates, immediate alerts if a critical weakness is identified, and ongoing communication to ensure clarity and control at each stage.

All work is carried out discreetly and professionally, and we are available to answer any questions before, during, and after the assessment.

What do I receive after the Social Engineering Test?

You will receive a clear, detailed report outlining all identified vulnerabilities, behavioural patterns, and process gaps. Each issue includes practical remediation advice to help your teams improve resilience.

We include evidence where appropriate, such as example phishing emails, call transcripts, or screenshots, and can provide video demonstrations of relevant scenarios to assist training efforts.

A full debrief session is also included to review results, discuss improvements, and plan next steps.

Is Social Engineering Testing cost effective?

Yes.

It is far less expensive to identify and address human focused weaknesses early rather than dealing with a breach caused by social engineering. Testing helps reduce incident response costs, supports
compliance frameworks, and demonstrates robust due diligence to clients and regulators.

Regular assessments also strengthen staff training, increase awareness, and create a security culture that is resilient to real world threats.

Get In Touch

Our team is available to help you with your next Penetration Test, Cloud Security Audit, or Cyber Essentials Assessment.

Whether you are launching a new platform, expanding an existing service, reviewing your defences, or strengthening your security posture, we can provide a tailored engagement that meets your specific needs and scope.

Contact us today to discuss your requirements and see how we can help you protect your business with confidence.

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